At Designdrop, we strive to ensure that you are satisfied with our services. This Refund & Cancellation Policy outlines the conditions under which refunds and cancellations are processed.
Refund Policy:
Digital Products As our services provide immediate access to downloadable digital products, we do not offer refunds for purchases once the product has been accessed or downloaded.
Memberships: Refunds for membership fees are not provided after the initial 7-day trial period. If you cancel within the trial period, you will receive a full refund.
Exceptions: Refunds may be considered on a case-by-case basis if there is a technical issue or error with our service that prevents you from using the product as intended. Please contact our support team for assistance.
Cancellation Policy:
Membership Cancellation: You can cancel your membership at any time through your account settings. Cancellation will stop future billing but will not retroactively refund payments already made. You will retain access to our services until the end of your current billing cycle.
Trial Period: If you cancel your membership during the 7-day trial period, you will not be charged, and you will have access to our resources only for the duration of the trial.
Requesting a Refund or Cancellation:
To request a refund or cancel your membership, please contact our support team through the contact form or email provided on our website. Include your account details and the reason for your request.
Processing Time:
Refunds that are approved will be processed within 7-10 business days. The amount will be credited to the original payment method used.
Changes to Policy:
We reserve the right to update or modify this Refund & Cancellation Policy at any time. Any changes will be communicated on our website and will be effective immediately upon posting.
For further information or assistance, please refer to our full Refund & Cancellation Policy available on our website.